Class fees are non-refundable. However, credit may be applied towards a future class with proper notice and approval by Condition Yellow Academy.
Not showing up to class without proper notification to Condition Yellow Academy will forfeit the tuition paid. No rescheduling will be allowed. No refunds will be given. There will be no exceptions to this policy.
To reschedule your class date, requests must be made in accordance with our stated policy. You may reschedule your class by phone at 847-341-571, by email at info@conditionyellowacademy.com, or via our Contact Us form on our website www.conditionyellowacademy.com. If we are not open when calling, please leave us a message. Emails are monitored 7 days a week.
All cancellation requests require at least 72 hours’ notice from the date and start time of your scheduled class, without exception. Students who cancel will be given tuition credit to reschedule the class for another time within 6 months of their scheduled class. Cancellations requested with less than 72 hours’ notice may result in forfeiture of the class tuition. Don’t hesitate to contact us in an emergency beyond your control that takes place within 72 hours of your class date and start time. With proper cancelation notification, it may be possible to reschedule the class to a later date, when in agreement with Condition Yellow Academy’s Terms and Conditions. A rescheduling fee of $25 will be charged to all students requesting a change within 72 hours of their class date and start time. Emergency last minute cancellation requests must be made by phone at 847-341-5711, email at info@conditionyellowacademy.com, or via our Contact Us Form on our website www.conditionyellowacademy.com, prior to the posted start time of your selected class. There will be no exceptions to this policy.
Condition Yellow Academy reserves the right to cancel or reschedule any class due to severe weather, insufficient minimum registration, or other reasons determined by Condition Yellow Academy. If a course is canceled, students can reschedule for a later date that suits their schedule. Students who do not wish to reschedule will be refunded if cancellation is due to Condition Yellow Academy’s determination.
All classes require a minimum of 3 participants. If you register for a class that does not meet the minimum number of participants within two days before the course date, Condition Yellow Academy reserves the right to cancel the class. Students will be allowed to reschedule to a future scheduled date or receive a refund.
Any requests outside of Condition Yellow Academy’s Terms and Conditions will be at the discretion of Condition Yellow Academy’s management team. All decision made by Condition Yellow Academy regarding rescheduling a class date or request for refund will be final.